BUYING FAQ's:
Where do the items come from?
All items sold on the website come from verified local interior designers just like you.
Why are these items for sale on TRĀD?
Our passion is to help designers sell items that didn’t work for a job. These items can get lost and forgotten about in our offices. They take up space and can cost money simply by sitting unused. In return, designers who could use a perfectly good item for a job can buy these items from another designer. By creating this online marketplace designers can buy and sell great items quickly. It’s a win-win.
What if I have a question about the item I'm interested in?
No problem, just send us a quick email and we will contact the seller to get the answer for you asap.
Can I return an item?
Items purchased are final sales. However, because we personally pick up the item from the seller we have already inspected it for you to assure it is as the seller described it in the post.
What is the delivery fee on the items I purchase?
Our delivery fees are based on zip code/location. Once you are ready to purchase an item, type in your zip code, and if the delivery requires one or two people, to get the correct delivery rate. Please see our zone map below for details.
How do I know an item for sale is of good quality?
We are interior designers with over twenty years of experience and we know the quality and brands you want for your client. We inspect each item when it’s picked up to ensure it is in the condition that meets our requirements.
How soon do I get my item once I've purchased it?
We will pick up your purchased item within one week from the day you buy it. Then we make arrangements with you to deliver it to your door at a convenient day/time. We do our best to get your item to you as soon as possible.
What is a "Selected Used" item?
Different from the other items we sell, these items may be aged and used but still great quality. An example would be 15 year old Brown Jordan furniture that is in good condition but a client no longer wants. Because designers have great resources such as refinishers, upholsterers, painters, etc. we know you have the ability and creativity to turn one of these Selected Used items into a great item for your client. Plus, it’s good for the environment!
How do I arrange delivery of the item I purchased?
Once you purchase your item Trād will contact you via email to arrange a day and time that works best for you.
Can you ship an item to me?
Trād provides hands-on local delivery directly to your door. We do not ship any items.
Where do you deliver to?
92110 | 92111 | 92116 | 92117 | 92122 | 92123 | 92124 | 92140
92119 | 92120 | 92121 | 92124 | 92126 | 92130 | 92131 | 92139 | 92182
92010 | 92011 | 92014 | 92020 | 92024 | 92025 | 92029 | 92064 | 92071 |
92075 | 92078 | 92081 | 92091 | 92127 | 92128 | 92129 | 92154
92040 | 92056 | 92069 | 92083 | 92084 | 92154 | 92173 | 92179
What is the delivery charge for a large appliance or oversized piece of furniture?
*because of the special care needed for certain items such as large appliances, delivery costs will be calculated as $250/hr for two movers. If additional care or persons is needed, it will be calculated as needed and discussed with the buyer for approval first.
SELLING FAQ's
What kind of items can I sell?
We are looking for unused wholesale items you’ve ordered for a job and they either did not work due to wrong size, wrong color, excess quantity or maybe your client just didn’t like it and you want to make them happy. Examples are fabric, furniture, tile, light fixtures, unused custom bedding or pillows, accessories, art, window treatments, hardware, fixtures, even a kitchen sink.
Is the website for Interior Designers only?
Yes! We are exclusively for Interior Designers. Every user must submit a copy of their sellers permit and fill out a California Resale Certificate in order to have access to TRĀD.
What items are not acceptable to sell?
Our passion is to turn around unused wholesale items, commonly purchased by interior designers, but for some reason did not work for a job. Therefore, we will not consider items purchased from retailers such as Pottery Barn, West Elm, Crate and Barrel, Restoration Hardware and other similar furniture sources. We know and love those companies too, but the “to the trade only” items we sell are what make our website unique!
Can I sell a used item?
Yes! There are certain used items we are happy to consider. Because designers have great resources such as refinishers, upholsterers, painters, etc. we know they have the ability and creativity to turn your used item into something perfect for their job. That’s why we have created a section called “Selected Used” specifically for those items.
Selected Used items will be reviewed and approved by Trād to ensure its quality for our buyers.
Can I sell an item such as a light fixture or faucet that was installed?
Yes. Please disclose in your selling description that your item was installed at one point. We understand sometimes a client changes their mind after the installation but your product is still perfectly good. Consider if you, yourself, would be willing to purchase the item you want to sell and possibly consider a reduction in the cost of the item if it has been installed. Be reasonable, we’re all in this together.
What if my item is slightly damaged or missing a part?
In most cases we are happy to sell those items too! Again, we know designers have amazing resources, workrooms and craftsmen who can help. All we ask, is that you disclose any knicks, broken or missing parts or any imperfection in the details when you list the item so the buyer is fully aware. Consider a fair price for a damaged item as well.
How do I price my item to sell?
We recommend simply looking at the cost you have in the item and post it for that amount, at the most. Trād is not meant for you to mark up the item as you would for a client but instead get your cost back, get it out of your office and allow the opportunity for another designer to sell it. Of course, pricing it for less makes for a quicker sale. For any items with damage or wear, please consider a fair, marked down, price.
Is there a fee to post an item?
We do not charge any fees to register with us or simply post an item. However, there is a 20% consignment fee once an item you’ve posted sells.
How do I get paid once my item sells?
Once an item sells, your payment, minus the consignment fee, will be placed in your TRĀD Wallet located in your dashboard.
What is the cost to pick up an item I've sold?
There is no fee to pick up your item! Once your item sells, we will coordinate a pickup day and time that works best for you.
What if my item doesn't sell?
You may remove your item any time you choose. Or, with your written approval, we will be happy to donate your item to our partnered charity.
How do I arrange pick up of the item I'm selling?
Once your items sells, we will notify you via email and arrange a pick up day/time within a week of the sale.
